FAQ's

Answers to your Questions

Sizing

The best way to find your size is to have your finger sized by any jeweler in standard American sizing. Please note that sizing is not an exact science. When figuring a ring size, I recommend ordering on the small side for thin bands, and on the large side for wide bands. 

It is also important to take into consideration your body's tendency to swell with temperature fluctuations; your ring might feel tight in the summer and loose in the winter. It is best to be sized when you are at a neutral temperature. 

Shipping

Multiple shipping rates are available to choose from while purchasing your item. We suggest insurance that matches the value of the piece. 

Returns & Exchanges

My hope is that you love your piece! But in case you need to return or exchange please contact us at leia@leiazumbro.com.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return or exchange. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging with no signs of wear.

Repairs & Earring Replacements

​I guarantee my work, if your piece needs a repair from normal wear and tear in the first 6 months I would be happy to do so for free. 

Jewelry Care

Ideally, your jewelry should be taken off when you get home. Avoid wearing your jewelry when doing housework, gardening, and sports, especially swimming. Avoid wearing your jewelry while applying lotions and perfumes.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at Leia@LeiaZumbro.com

Other Inquiries?

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